From the office support staff, by telephone and in person, and from the technicians that performed the install, my wife and I are very satisfied with the service we received from Baton Rouge Air. Top notch outfit and great products.
To everyone at Baton Rouge… Thank you so much for your hard work, expertise and attention to our air conditioning woes and replacement. We realize you’ve gone above and beyond, really blessing us for weeks! Thanks for your partnership.
I bought a house and a week after I moved in my air conditioner went out. I called one place and he came out to replace two parts for almost $400 and it lasted a day. It came to the point where it was no longer fixable and had to be replaced. I called around to so many places and spoke to so many people and this was the only place that warranted a review. Jeremy went above and beyond the call of duty and did everything in his power to help me and offer alternatives. He sent out a tech for free to get a second opinion when everyone else wanted to charge at least $90 for a service call. He sincerely cared about my situation and wasn’t trying to be pushy about selling me a new unit or anything else. He just cared and wanted to help. I am so thankful for his kindness and compassion towards myself and others.
Service above and beyond my wildest expectations! Al was awesome! I can’t thank him enough for all that he did!
My old AC service was becoming unreliable so I hired BR AC to recommend and install a new AC unit. They recommended Trane. It is an awesome unit. We then hired them to do two inspections and maintenance calls a year. They do the most thorough job I have ever seen It is a remarkable company with excellent products and very capable technicians
The after hours call center responded immediately to our call and the business called first thing in the morning. A technician was at our house in a few hour and solved the problem quickly and efficiently. We were so grateful to have found BRAC!
Top-notch service! I called about 10 am, and the technician was here in less than 2 hours. Quick, efficient, polite, and knowledgeable – I have never lived in a place where I need an AC system, so being in LA I now know how important a cool house is. And even better, I know who to call if I need my AC repaired or maintained. 5-stars, A+. Thank you BR AC & Heating.