I wish I could give them 6 stars! Our AC was out, and within 30-45 minutes of me calling a technician was knocking on our door. Al, the tech, found the problem right off the bat, and fixed it at a reasonable price in an hour and a half. Great business! I'll be recommending them.
Very pleased as the service technician, Jermon Harris, went above and beyond (traveling to Lafayette) to pick up our Trane air conditioning unit and to further install it on July 4!! He was very conscientious in securing the unit we desired. All was done in a reasonable amount of time and we very much appreciate his efforts. Mike was extremely helpful in coordinating the service call.
Baton Rouge Air Conditioning recently repaired my AC at 1/20th the cost the other AC company wanted to charge to "replace my AC" The manager at the company told me when I called them they "come from a time when we used to fix things, not just replace them." Josh was the AC tech and was very friendly and customer service oriented. I would recommend.
I bought a house and a week after I moved in my air conditioner went out. I called one place and he came out to replace two parts for almost $400 and it lasted a day. It came to the point where it was no longer fixable and had to be replaced. I called around to so many places and spoke to so many people and this was the only place that warranted a review. Jeremy went above and beyond the call of duty and did everything in his power to help me and offer alternatives. He sent out a tech for free to get a second opinion when everyone else wanted to charge at least $90 for a service call. He sincerely cared about my situation and wasn't trying to be pushy about selling me a new unit or anything else. He just cared and wanted to help. I am so thankful for his kindness and compassion towards myself and others.
Jana HavinsFort Worth, TX
To everyone at Baton Rouge… Thank you so much for your hard work, expertise and attention to our air conditioning woes and replacement. We realize you’ve gone above and beyond, really blessing us for weeks! Thanks for your partnership.