Every Problem has a Solution.



HVAC Troubleshooting System

What type of problem are you having?
What type of Air Conditioner Problem are you having?

This can be Caused by your Thermostat:

Solution:

  • Make sure your thermostat is turned On
  • Set 3 degrees below room temperature
  • Turn Cool, not fan or heat

If the thermostat screen is blank, then the battery is dead. Replace the battery.

Did that solve your problem?

Your Air Filter May be Dirty.

Check yours and change if visibly dirty

Did that solve your problem?
Is your outdoor unit running?

Your AC’s circuit breaker may have been tripped:

Here’s what to do:

  • Find your breaker box and look for the circuit labeled “air conditioner”
  • Try flipping that circuit to “off” and then “on”
  • Give your air conditioner a couple minutes and see if it comes on now
Did that solve your problem?
Is there air coming out of your vents?
Is there Ice on your Outdoor Unit?
Is there air coming out of your vents?
Is there Ice on your Outdoor Unit?

Awesome!!

Glad we were able to help you solve your problem. We’ll be here if you need us again.

Sounds like you need expert care.

Please turn off your system and get professional help.

Schedule your repair appointment
What type of heating problem are you having?
What type of heater do you have?

This can be Caused by your Thermostat:

Solution:

  • Make sure your thermostat is turned On
  • Set 3 degrees below room temperature
  • Turn Cool, not fan or heat

If the thermostat screen is blank, then the battery is dead. Replace the battery.

Did that solve your problem?

This can be Caused by your Thermostat:

Solution:

  • Make sure your thermostat is turned On
  • Set 3 degrees below room temperature
  • Turn Cool, not fan or heat

If the thermostat screen is blank, then the battery is dead. Replace the battery.

Did that solve your problem?
What best describes your heating problem?

Make sure power is getting to the furnace

Try this:

  • Check your home’s electrical panel. Flip the furnace’s circuit to “off” and then “on” again.
  • Look for a switch (like a light switch) near your furnace and make sure it is set to "on".
Did that solve your problem?
Is your outdoor unit running?
Is there ice on your outdoor unit?

Your heat pump’s circuit breaker may have been tripped.

Here’s what to do:

  • Find your breaker box and look for the circuit labeled “heat pump” or “air conditioner”.
  • Try flipping that circuit to “off” and then “on”.
  • Give your heat pump a couple minutes and see if it comes on now.

Note: If your heat pump is regularly tripping your circuit breaker, contact us immediately as there is a larger problem.

Did that solve your problem?
Is there ice on your outdoor unit?
Is the noise coming from the outside or inside unit?
What type of heater do you have?

Is there steam coming from the unit, as well?

Here’s what to do:

This is your heat pump's normal defrost mode.

What type of smell?
Did you just turn your heater on for the first time this winter?

This is likely normal.

The smell should go away in a few minutes.

Contact us if the smell persists.

Turn off your furnace now!

There could be a dangerous gas leak in your home. Turn off your furnace immediately and contact a heating repair person.

You need your regular maintenance

This is usually caused by a dirty coil and/or lack of regular maintenance on your heater.

About Baton Rouge

At Baton Rouge Air Conditioning and Heating, we continually strive to give our customers the best services at the most affordable prices. During our years in business, we’ve developed a great reputation for the quality of our work and strong ethical behavior. We encourage you to call us anytime you need your heating and air system serviced. We’re ready to answer your call 24 hours a day.

See How much you can save

Rate Our Tech

We care about making your service the best
possible! Tell us how your recent
experience was with us

Submit Review

What Our Clients Are Saying

  • To everyone at Baton Rouge… Thank you so much for your hard work, expertise and attention to our air conditioning woes and replacement. We realize you’ve gone above and beyond, really blessing us for weeks! Thanks for your partnership.
    Jana HavinsFort Worth, TX
  • I bought a house and a week after I moved in my air conditioner went out. I called one place and he came out to replace two parts for almost $400 and it lasted a day. It came to the point where it was no longer fixable and had to be replaced. I called around to so many places and spoke to so many people and this was the only place that warranted a review. Jeremy went above and beyond the call of duty and did everything in his power to help me and offer alternatives. He sent out a tech for free to get a second opinion when everyone else wanted to charge at least $90 for a service call. He sincerely cared about my situation and wasn't trying to be pushy about selling me a new unit or anything else. He just cared and wanted to help. I am so thankful for his kindness and compassion towards myself and others.
    Lindy Smith
  • Baton Rouge Air Conditioning recently repaired my AC at 1/20th the cost the other AC company wanted to charge to "replace my AC" The manager at the company told me when I called them they "come from a time when we used to fix things, not just replace them." Josh was the AC tech and was very friendly and customer service oriented. I would recommend.
    Paul Plauche
  • Very pleased as the service technician, Jermon Harris, went above and beyond (traveling to Lafayette) to pick up our Trane air conditioning unit and to further install it on July 4!! He was very conscientious in securing the unit we desired. All was done in a reasonable amount of time and we very much appreciate his efforts. Mike was extremely helpful in coordinating the service call.
    Cindy Taylor
  • I wish I could give them 6 stars! Our AC was out, and within 30-45 minutes of me calling a technician was knocking on our door. Al, the tech, found the problem right off the bat, and fixed it at a reasonable price in an hour and a half. Great business! I'll be recommending them.
    Lillian McGuire

Featured Manufacturer

Maintenance Plan

Heating and cooling systems have a way of breaking down when the weather is at its worst; on the coldest day of a frigid winter, or during a sizzling summer heat wave; times when your comfort system must work the hardest, and when you need it most. Regular check-ups will help to maximize the life expectancy of your system; unfortunately, even the best maintenance won’t prevent normal wear and tear.

Sign up for our Maintenance Plan